Refund policy
Refund Policy for ELVARIS GLOBAL LTD
1. Overview Under the Consumer Rights Act 2015, consumers have specific rights when they buy goods or services. At ELVARIS GLOBAL LTD, we are committed to providing high-quality products that are fit for purpose, as described, and of satisfactory quality.
2. Right to Cancel (14-Day Cooling-Off Period) In accordance with distance selling regulations, you have the right to cancel your order within 14 days of receiving your items without giving any reason. To exercise this right, the goods must be returned in their original packaging and in a resalable condition.
3. The 30-Day Right to Reject If your item is faulty, not as described, or not fit for purpose, you have a statutory right to a full refund within 30 days of delivery.
4. Returns Process To initiate a return, please contact us at admin@elvarisglobal.com. Once your return is accepted, we will provide instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
5. Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
6. Contact Information For any questions regarding our refund policy, please reach out to:
Company Name: ELVARIS GLOBAL LTD
Email: admin@elvarisglobal.com
Address: SUITE 10591 5 BRAYFORD SQUARE, London, E1 0SG, United Kingdom